This situation has been considered resolved. Scheduled reports that weren't sent during yesterday's downtime will need to be manually run by the report's owner, or another User with access to reporting management.
Posted Dec 02, 2025 - 16:10 CST
Monitoring
The system update to address report delivery for Classic Reporting has been completed. Scheduled reports are running again, and the situation is being monitored.
Posted Dec 01, 2025 - 16:04 CST
Update
ISI will be implementing a system update to address report delivery for Classic Reporting at 2PM. Temporary system interruption can be expected. Another notification will be sent when the update is complete.
Posted Dec 01, 2025 - 13:49 CST
Investigating
An intermittent issue with Office 365 sending emails to external parties is being investigated. This may affect scheduled reports delivery from Classic Reporting.
Posted Dec 01, 2025 - 09:33 CST
This incident affected: Web Interface (Infortel Select Classic).