All Systems Operational
Web Interface
Operational
ISI Analytics
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Operational
Infortel Select Classic
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Operational
Connectors
Operational
SFTP Data Transfer
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Operational
Cisco Webex
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Operational
Microsoft Teams
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Operational
Data Export API
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance
Jan 15, 2025 19:00 - Jan 16, 2025 00:00 CST
ISI will be performing maintenance on ISI Analytics and Classic Infortel Select systems during this time.
Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Posted on Jan 08, 2025 - 07:10 CST
Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Posted on Jan 08, 2025 - 07:10 CST
Scheduled Firewall Maintenance
Jan 21, 2025 19:00-22:00 CST
ISI will be performing maintenance to our firewall solutions.
Temporary interruption to web interfaces and SFTP services are expected during this time.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Posted on Jan 02, 2025 - 07:26 CST
Temporary interruption to web interfaces and SFTP services are expected during this time.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Posted on Jan 02, 2025 - 07:26 CST