Scheduled Maintenance

Scheduled Maintenance Report for ISI Analytics

Completed

The scheduled maintenance has been completed.

Posted Jan 16, 2025 - 00:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 15, 2025 - 19:00 CST

Scheduled

ISI will be performing maintenance on ISI Analytics and Classic Infortel Select systems during this time.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.

Posted Jan 08, 2025 - 07:10 CST

This scheduled maintenance affected: Connectors (SFTP Data Transfer, Cisco Webex, Microsoft Teams), Web Interface (ISI Analytics, Infortel Select Classic), and Data Export API.