Scheduled Maintenance

Scheduled for Apr 15, 19:00 CDT - Apr 16, 00:00 CDT

Scheduled

ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.

Posted Apr 08, 2026 - 07:21 CDT

This scheduled maintenance affects: Connectors (SFTP Data Transfer, Cisco Webex, Microsoft Teams, Cisco UCM), Web Interface (ISI Analytics, Infortel Select Classic), and Data Export API.