All Systems Operational

Web Interface Operational
ISI Analytics Operational
Infortel Select Classic Operational
Connectors Operational
SFTP Data Transfer Operational
Cisco Webex Operational
Microsoft Teams Operational
Cisco UCM Operational
Cloud Connect Operational
Data Export API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Jul 22, 2026 19:00 - Jul 23, 2026 00:00 CDT

ISI will be performing maintenance on Infortel Select Classic systems during this time.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.
Posted on Jul 15, 2026 - 11:44 CDT
Jul 21, 2026

No incidents reported today.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Infortel Select Classic NCQ Dashboard
Resolved - This incident has been resolved.
Jul 10, 12:35 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 22:44 CDT
Investigating - ISI is investigating an issue with NCQ widgets in the Infortel Select Classic Contact Center Dashboard not populating with data.
Jul 9, 00:37 CDT
Jul 9, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 19:00 CDT
Scheduled - ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.
Jul 1, 07:29 CDT
Jul 8, 2026
Jul 7, 2026

No incidents reported.

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