All Systems Operational

Web Interface Operational
ISI Analytics Operational
Infortel Select Classic Operational
Connectors Operational
SFTP Data Transfer Operational
Cisco Webex Operational
Microsoft Teams Operational
Cisco UCM Operational
Cloud Connect Operational
Data Export API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Oct 28, 2026 19:00 - Oct 29, 2026 00:00 CDT

ISI will be performing system updates for our identity provider FusionAuth that supports ISI Analytics and Infortel Select Classic login.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Posted on Oct 22, 2026 - 12:04 CDT

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 22:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 CDT
Scheduled - ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Oct 15, 06:56 CDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Completed - The scheduled maintenance has been completed.
Oct 15, 20:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 CDT
Scheduled - ISI will be performing emergency system updates on SFTP services at transfer.isi-info.com/20.88.35.219.

If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Oct 15, 13:36 CDT
Completed - The scheduled maintenance has been completed.
Oct 15, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 CDT
Scheduled - ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Oct 8, 07:33 CDT

Oct 14, 2026

Oct 13, 2026

No incidents reported.