Completed -
The scheduled maintenance has been completed.
Apr 3, 00:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 19:00 CDT
Scheduled -
ISI will be performing maintenance on ISI Analytics and Classic Infortel Select systems during this time.
Connections to the SFTP services and delivery of CDR may also be affected. If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Mar 26, 07:14 CDT
Resolved -
This incident has been resolved.
Mar 24, 07:51 CDT
Monitoring -
ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 8:50 AM CDT to resolve an authentication issue impacting a segment of customers.
