Completed -
The scheduled maintenance has been completed.
Feb 19, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:00 CST
Scheduled -
ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.
Connections to the SFTP services and delivery of CDR may also be affected. If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Feb 11, 07:04 CST
Completed -
The scheduled maintenance has been completed.
Feb 18, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 CST
Scheduled -
Microsoft Azure services have notified their subscribers that scheduled maintenance will continue. There is no service interruption expected for Infortel Select, ISI Analytics, and SFTP services.
Resolved -
This incident has been resolved.
Feb 17, 18:29 CST
Monitoring -
ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 05:20 AM CST to resolve an authentication issue impacting a segment of customers.
Completed -
The scheduled maintenance has been completed.
Feb 17, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 CST
Scheduled -
Microsoft Azure services have notified their subscribers of a scheduled maintenance window. There is no service interruption expected for Infortel Select, ISI Analytics, and SFTP services.
