In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 03, 2026 - 22:00 CDT
Scheduled - Microsoft Azure services have notified their subscribers that scheduled maintenance will continue.
There is no service interruption expected for Infortel Select, ISI Analytics, and SFTP services.

If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Aug 3, 2026 22:00 - Aug 4, 2026 06:00 CDT
Web Interface Operational
ISI Analytics Operational
Infortel Select Classic Operational
Connectors Under Maintenance
SFTP Data Transfer Under Maintenance
Cisco Webex Operational
Microsoft Teams Operational
Cisco UCM Operational
Cloud Connect Operational
Data Export API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Aug 5, 2026 19:00 - Aug 6, 2026 00:00 CDT

ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Posted on Jul 29, 2026 - 09:31 CDT

Aug 4, 2026

No incidents reported today.

Aug 3, 2026

Unresolved incident: Scheduled Azure Cloud Service Maintenance.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - This incident has been resolved.
Jul 31, 19:23 CDT
Monitoring - ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 01:20 AM CDT to resolve an authentication issue impacting a segment of customers.

If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Jul 31, 06:51 CDT
Completed - The scheduled maintenance has been completed.
Jul 31, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 22:00 CDT
Scheduled - Microsoft Azure services have notified their subscribers of a scheduled maintenance window.
There is no service interruption expected for Infortel Select, ISI Analytics, and SFTP services.

If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Jul 30, 08:05 CDT

Jul 30, 2026

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Completed - The scheduled maintenance has been completed.
Jul 23, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 CDT
Scheduled - ISI will be performing maintenance on Infortel Select Classic systems during this time.

Please contact ISI Support at support-select@isianalytics.com if you have any questions.

Jul 15, 11:44 CDT

Jul 22, 2026

Jul 21, 2026

No incidents reported.