Monitoring - A fix has been implemented, and we are monitoring the results to confirm no further issues.
Jun 22, 2026 - 14:47 CDT
Update - We are currently aware of reported errors logging in to the ISI Analytics web portal, and are actively troubleshooting the issue.
Jun 22, 2026 - 14:29 CDT
Investigating - We are currently aware of reported errors logging in to the ISI Analytics web portal, and are actively troubleshooting the issue.
Jun 22, 2026 - 14:29 CDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 CDT
Scheduled -
Microsoft Azure services have notified their subscribers that scheduled maintenance will continue. There is no service interruption expected for Infortel Select, ISI Analytics, and SFTP services.
Completed -
The scheduled maintenance has been completed.
Jun 17, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 CDT
Scheduled -
Microsoft Azure services have notified their subscribers of a scheduled maintenance window. There is no service interruption expected for Infortel Select, ISI Analytics, and SFTP services.
Completed -
The scheduled maintenance has been completed.
Jun 11, 00:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:00 CDT
Scheduled -
ISI will be performing maintenance on ISI Analytics and Infortel Select Classic systems during this time.
Connections to the SFTP services and delivery of CDR may also be affected. If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Jun 3, 06:56 CDT
